Why Is Android Car Radio Touch Screen Not Working?




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One moment, you’re enjoying the convenience of your Android car radio – smoothly navigating through your favorite tunes, GPS directions, and even your Android Auto app.

The next, you’re left in a state of disarray as the touchscreen becomes unresponsive, freezes, or starts playing the old ‘black screen’ trick on you. But why is this happening, and how can we deal with Android touch screen problems? Let’s find out below.

The touch screen of an Android car radio may not work due to software glitches, outdated firmware, improper calibration, hardware malfunctions, or physical damage. 

Key Takeaways
Environmental factors like low temperatures or external issues like poor screen protectors and dirt can affect touch sensitivity.
Solutions include recalibrating the screen, software/firmware updates, screen cleaning, checking wiring/fuses, and factory reset.

Having issues with your car audio? Check out our comprehensive guide on why your car radio display may not be working.

Understanding Why the Android Car Radio Touch Screen Is Not Working

As you settle into your car, eager to blast your favorite playlist or navigate through an unfamiliar route with the help of your Android Auto app, the last thing you want to encounter is a touch screen that simply won’t cooperate.

It’s a common problem many drivers face with the Android car radio touch screen not working as it should.

touchscreen in android head unit does not work

Below I listed some of the most common issues you might face and the reasons behind them.

Common Issues with Android Car Stereo Touch Screens

Let’s take a closer look at some of the problems you might encounter with your car’s touch screen:

#1. Touch Screen Unresponsiveness: This includes completely unresponsive screens, areas on the screen that don’t respond, or unresponsiveness when trying to use specific applications like the media player.

#2. No Display Issues: Despite functioning touch capability or the stereo receiving power, there might be instances where the screen displays nothing.

#3. Android Auto Connectivity Problems: There may be difficulties with the car’s system connecting to the Android Auto app, or situations where Android Auto previously worked but is now non-functional.

Identifying the specific problem is the first step in figuring out how to fix it. The good news is that most of these issues are fixable. With some patience and a little know-how, you’ll soon be back to enjoying your Android car radio.

Reasons Behind the Unresponsive Touch Screen

Now that we’ve explored the common issues, let’s delve into the reasons behind these problems. Typically, issues with your Android car radio touch screen fall into two categories: software and hardware problems.

Software Issues

  • Outdated system or app: Just like with your phone or computer, outdated software can cause a variety of problems, including making the screen unresponsive.
  • Glitches and bugs: Sometimes, software just behaves oddly and causes problems. This might be the case if your touchscreen stops working randomly and then starts working again.
  • Incorrect settings: Accidentally changed a setting? It happens to the best of us and can cause touch screen issues.

Hardware-Related Issues

  • Faulty touch sensor: The touch sensor underneath the screen could be damaged or faulty, leading to an unresponsive screen.
  • Screen damage: Physical damage to the screen, such as cracks or scratches, can cause it to stop working.
  • Poor connection: Sometimes, the screen might not be connected properly to the rest of the system, which can cause it to malfunction.

Diagnosing the Problem: How to Identify the Causes

Identifying the cause of your Android car radio touch screen issue might feel like looking for a needle in a haystack, and I know it can be frustrating, but remember, once we pinpoint the problem, we’re halfway to the solution.

Troubleshooting Steps to Identify Android Car Radio Touch Screen Issues

Here are some steps to help you identify the problem:

#1. Check if the problem persists in all conditions: The first step in any troubleshooting process is to identify the exact circumstances when the issue occurs.

Does your touch screen fail to respond only when you’re using a particular app, or is it unresponsive regardless of what you’re trying to do?

A problem that occurs in all conditions points to a more systemic issue, while a problem that occurs only in certain conditions may be related to a specific app or function.

#2. Reboot the Android car radio: Have you tried turning it off and on again?

I know it sounds cliché, but a simple reboot can often fix minor software glitches. So, go ahead and try rebooting the stereo. It might just do the trick.

#3. Try a different app to rule out app-specific problems: If your touch screen problem occurs only when using certain apps, it might be a good idea to try different ones to see if the issue persists.

For instance, if your Android Auto app is giving you problems, try using a different navigation or music app. If the problem disappears, you’ve found your culprit.

Can a Factory Reset Fix My Android Car Radio Touch Screen Problem?

When you’ve tried all the troubleshooting steps and the Android car radio touch screen is still not working, it is time to do a factory reset. 

A factory reset essentially wipes your car stereo and restores it to the state it was in when you first bought it. It’s like a fresh start, a do-over.

It can be a very effective way to solve many problems, including a stubbornly unresponsive touch screen. However, it’s not a step to be taken lightly.

A factory reset will erase all your personalized settings and any data you have stored on your car stereo. So if you have custom playlists, preferred settings, or any important data saved, make sure to back it up before proceeding with the reset.

The exact process of performing a factory reset will depend on your specific model of Android car radio. Generally, though, it involves navigating to the settings menu, selecting the “reset” or “factory reset” option, and confirming your choice. 

Remember, this is a last resort option. If you’ve tried everything else and your touch screen is still not working, a factory reset could be your solution.

Fixing the Problem: How to Resolve Android Car Radio Touch Screen Issues

We’ve gone through the steps of identifying the issues with your Android car radio touch screen, and now we’re onto the final part offixing them.

Software Solutions for an Unresponsive Android Car Radio Touch Screen

Before we start replacing any hardware, let’s see if we can address the issue from the software end of things. Here are some software solutions that might help:

#1. Applying system updates: Sometimes, a bug in the system can cause the touch screen to become unresponsive. If this is the case, a simple system update can fix the problem.

Make sure your Android Auto app and the car’s audio system are up to date. Check your car’s system settings to see if there are any pending updates.

#2. Reinstalling problematic applications: If your problem seems to be tied to a particular app, uninstalling and reinstalling that app may help.

#3. Resolving connectivity issues with Android Auto: Connectivity issues between your phone and the car’s touch screen can also cause problems.

Ensure that your phone’s wireless android connection is functioning properly and that the Android Auto app is correctly set up.

Hardware Solutions for Android Car Radio Touch Screen Problems

If software fixes aren’t resolving the problem, we might be dealing with a hardware issue. Here’s what you can do:

Touch screen replacement: If your touch screen is physically damaged or has stopped working completely, you might need to replace it.

The process of touch screen replacement involves ordering a new touchscreen specifically designed for your car’s make and model, then removing the old screen and installing the new one.

DIY Fixes for an Unresponsive Touch Screen on an Android Car Radio

If you’re comfortable tinkering with your car stereo, here are a few DIY fixes you could try:

#1. Clean the touch screen: Sometimes, dirt, dust, or fingerprints can interfere with the touch screen’s sensitivity. A thorough cleaning with a microfiber cloth could be all it takes to restore functionality.

#2. Check the connections: Make sure all connections between the car’s audio system and the touch screen are secure. A loose connection can lead to issues with the display or touch sensitivity.

Before embarking on any DIY fixes, remember to take the necessary precautions. Turn off your car and disconnect the car battery to avoid any accidental electrical shocks.

Professional Help: When to Consult a Technician

If you’ve tried all the solutions listed above and your Android car radio touch screen is still not working, it might be time to bring in the pros.

Finding a reliable technician can be as simple as asking for recommendations from friends or family, checking online reviews, or contacting your car’s manufacturer for authorized service centers.

While we all love the satisfaction of fixing problems on our own, there’s no shame in turning to professionals when things get tricky. After all, their expertise can save us time, prevent further issues, and get the Android car radio touch screens working flawlessly again.

Cost and Time Considerations for Fixing Android Car Radio Touch Screen Issues

With a firm grasp on why the Android car radio touch screen might not be working and how to fix it, it’s time to discuss another essential aspect of the repair process – costs and time. 

How Much Does It Cost to Fix the Touch Screen on an Android Car Radio?

The cost of fixing your Android car radio touch screen can vary greatly depending on the nature of the issue:

#1. Software-related problems: These usually have minimal costs. They can often be fixed through free software updates or reinstalling applications.

Occasionally, you might have to pay for a professional diagnostic service or software upgrade, but generally, these expenses are relatively low.

#2. Hardware-related problems: These can be more costly. For example, replacing the touch screen can cost anywhere from $100 to $600 or more depending on the make and model of your car, as well as the cost of the replacement part.

Keep in mind, if you need to hire a professional to perform the repair, labor costs will be added to the bill. Labor rates can vary widely, from $50 to $100 per hour or more, depending on the location and reputation of the service center.

How Long Does It Take to Fix an Android Car Radio Touch Screen Issue?

The time it takes to fix a touch screen issue can also vary greatly, depending on the problem at hand:

#1. Software-related problems: Issues like system updates or app reinstallation can often be resolved in a matter of minutes or hours.

#2. Hardware-related problems: These are usually more time-consuming. For example, ordering and installing a replacement screen can take several days or even weeks, especially if the part needs to be shipped.

Prevention: How to Avoid Future Touch Screen Problems

Finally, let’s discuss how to avoid dealing with Android car radio touchscreen issues in the future.

Here are some best practices to maintain your Android car radio touch screen and ensure it works optimally.

Best Practices for Maintaining Your Android Car Radio Touch Screen

From my experience, the secret to a long-lasting touch screen is consistent care and proper use. Here are some guidelines to help keep your touch screen in top shape:

#1. Regular Updates: Stay ahead of software issues by keeping your Android auto system and apps updated. Regular updates not only give you new features but also address known bugs and issues that could affect your touch screen’s responsiveness.

#2. Regular Cleaning and Maintenance: Your touch screen is an integral part of your car’s stereo system. Like any other part of your car, it needs regular cleaning and maintenance.

Gentle cleaning with a microfiber cloth can help remove dust and smudges without damaging the screen. Avoid using harsh chemicals or abrasive materials that could scratch or otherwise damage the screen.

A clean, well-maintained screen is less likely to encounter touch sensitivity issues.

#3. Safe Usage Habits:

  • Treat your touch screen with care.
  • Avoid using sharp objects that can scratch or damage the screen.
  • Avoid applying too much pressure when using the touch screen, as this can also lead to damage over time.

Further Reading About Car Radios

Why is Your Car Radio Display Flashing?

Is your car radio display flashing? Discover potential causes and troubleshooting steps to fix the issue. Read our article on flashing car radio displays to discover potential causes and troubleshooting steps to fix the issue.

Can You Replace the Screen on Your Car Radio?

Is your car radio screen damaged? Discover if it’s possible to replace the screen and explore alternative options in our detailed guide.


If you’re dealing with an unresponsive touch screen, remember that this issue can be the result of a variety of factors. It could be a software glitch, an app problem, a system issue, or a physical defect.

One personal piece of advice I’d like to share is to not panic when you first encounter this issue. Yes, it can be frustrating when your car’s touch screen isn’t working, but getting stressed out won’t help.

Take a deep breath and try the simple fixes first, like rebooting your Android device or the stereo. If that doesn’t work, move on to the more detailed troubleshooting steps we discussed.

And remember, if all else fails, there’s no shame in seeking professional help. Sometimes, touchscreen problems can be due to complex hardware issues that are best left to the experts.