Why Is Chevy Silverado Touch Screen Not Working?




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In our digitally driven world, the touch screen in vehicles like the Silverado has taken center stage in offering convenience and functionality. But it’s not immune to problems.

You might have heard of or experienced some of these common problems with Chevy car touch screens, such as the touch screen not working, error messages appearing, or the screen resetting itself.

I’ve experienced these issues first-hand, and I understand the frustration caused by Chevy Silverado touchscreen problems.

The Chevy Silverado touchscreen may not work due to a blown fuse or software glitches (if the software is not updated or if there is a bug in the software). Other issues include electrical problems like bad wiring, loose connections, or physical screen damage (if the touch screen itself is damaged or if a component that powers the touch screen is damaged).

Key Takeaways
Basic troubleshooting steps include checking for screen responsiveness, restarting the system, and checking for software updates.
Complex issues may require professional assistance, including fixing a frozen touch screen, replacing the touch screen, or dealing with persistent black screen issues.
The cost of repairing a Chevy touch screen can vary, and it’s crucial to consider the warranty or any recalls on the model. In some cases, replacing the screen may be a more cost-effective solution.
Promptly addressing Chevy Silverado touch screen problems is essential for safety and the full enjoyment of the vehicle’s features. Future technology updates are anticipated to decrease the frequency of such issues.

Having trouble with your car radio display? It can be a common but frustrating issue. Explore the possible causes and solutions in our detailed guide on Why Is Car Radio Display Not Working.

Common Problems with Chevy Silverado Touch Screen

The Chevy Silverado’s touch screen, while a useful and versatile feature, can sometimes give users a bit of trouble. Let’s delve into some common touch screen problems that Chevy Silverado owners might face.

Chevy Silverado Touch Screen Unresponsive

One of the most common complaints is an unresponsive touch screen. You tap the screen, but nothing happens. No matter how hard you press, the commands just don’t register.

This could be due to software glitches, a malfunctioning HMI module, or a problem with the circuit board.

It’s a problem I’ve experienced, and it can be really frustrating. You want to change the radio station or input a new address into the navigation system, but the screen just won’t respond.

Chevy Silverado Touch Screen Frozen

Another common issue is the Chevy Silverado touch screen freezing. This usually happens when the system is overloaded or encounters a bug.

The screen displays information but doesn’t change, no matter what buttons you press on the touch screen or the physical controls. It’s like the system is stuck in a time freeze.

Chevy Silverado Touch Screen Won’t Turn On

Sometimes, the touch screen won’t turn on at all. This could be due to a variety of reasons, including a blown fuse, software bugs, or issues with the HMI module.

It’s disconcerting when this happens. Imagine getting into your Silverado, ready for the drive, and the screen is just black. It’s like your car has suddenly lost its ability to communicate with you.

Chevy Silverado Touch Screen Error Message

Error messages on the Chevy Silverado touch screen can be concerning as well. These messages usually mean that the system has encountered a problem it can’t solve on its own.

I’ve seen messages like “System Error” or “Application Not Responding.” These usually indicate deeper issues with the Silverado infotainment system and may require professional assistance to fix.

Chevy Silverado Touch Screen Keep Resetting

One minute you’re jamming to your favorite song, and the next, the touch screen goes blank and starts up again.

When the Chevy Silverado touch screen keeps resetting, it can disrupt your experience. This could be due to software issues or problems with the radio display.

Chevy Silverado Screen Glitch and Black Screen

Then there are the times when the touch screen shows glitches or goes black. The display might flicker, show lines, or shut off altogether.

It can be alarming, especially when you’re driving. Often this can be due to issues with the screen itself or a bug in the system.

What Causes Touch Screen Issues in Chevrolet Silverado?

Several factors can contribute to the Chevy Silverado’s touch screen not responding or even going black.

Typically, these factors can be grouped into three main categories: hardware issues, software issues, and electrical issues. Let’s explore these causes in more detail.

why is my chevrolet silverado touchscreen not working

Hardware Issues: Touch Screen and HMI Module

Hardware issues often account for several Chevy Silverado touch screen problems. These can range from the screen frequently freezing and becoming unresponsive, to the touch screen not working altogether.

Often, these issues can be attributed to the HMI module, which stands for Human Machine Interface. This module essentially serves as the brains of your Chevy’s infotainment system.

If the HMI module malfunctions, you might experience a range of issues with your touch screen, from screen glitches to complete unresponsiveness.

It’s a scenario I’ve seen before. Your screen is working fine one moment, and then the next, it’s completely black. Or perhaps the touch screen keeps resetting, disrupting your use of the infotainment system.

Software Issues: Updates and Glitches

Software issues are another common cause of Chevy Silverado touchscreen problems. In many cases, software bugs could cause the touch screen to behave erratically. For instance, the screen might freeze, fail to respond to taps, or display error messages.

Sometimes, these issues can be resolved with a Chevy Silverado touch screen software update. But at other times, the problem persists, which can be incredibly frustrating. A touch screen that’s not working can seriously impact your enjoyment of your vehicle.

Electrical Issues: Can a Blown Fuse Stop the Touch Screen from Working?

While it might sound surprising, the answer is yes.

Electrical issues, including a blown fuse, can indeed stop the touch screen from working in your Chevy Silverado. The fuse protects the electrical circuit that powers the touch screen. If it blows, the circuit breaks and the touch screen won’t turn on.

In my own experiences, I’ve seen this happen, and the result is a touch screen that remains stubbornly black no matter what you try to do.

Understanding these causes can be your first step towards troubleshooting the touch screen on your Chevy Silverado.

Troubleshooting and Fixing a Chevy Silverado TouchScreen

Dealing with a touch screen that’s not responding or malfunctioning can be a frustrating experience. However, with the right approach to troubleshooting, you can identify and even fix some common issues with your Chevy Silverado touchscreen.

Let’s delve into some practical steps you can take to restore your touch screen to full functionality.

Basic Troubleshooting Steps for Chevy Silverado Touch Screen

When your Chevy Silverado touchscreen isn’t working, the first thing you should do is to perform basic troubleshooting steps:

#1. Restart your vehicle: Sometimes, all it takes to fix a glitchy touch screen is a simple restart. Turn off your vehicle, wait for a few minutes, then restart it.

#2. Check for software updates: If your touch screen is unresponsive or keeps resetting, you may need to update the software. Check the Chevy website or your vehicle’s manual for instructions on how to do this.

#3. Check the fuse: If your touch screen won’t turn on, it might be due to a blown fuse. Locate the fuse box in your vehicle (usually found on the driver’s side), find the fuse for the infotainment system, and see if it needs replacing.

How to Fix a Frozen Chevy Silverado Touch Screen

A frozen Chevy Silverado touch screen can be a significant inconvenience. However, fixing this issue may be easier than you think. 

One effective method is to perform a ‘hard reset’ of your vehicle’s infotainment system. This involves pressing and holding the power and volume down buttons on your radio display for about 10 seconds until the system reboots.

Remember, this should be your last resort after trying simpler troubleshooting steps.

How to Fix a Chevy Silverado Touch Screen That Won’t Turn On

If your Chevy Silverado touch screen won’t turn on, it’s likely due to an electrical issue, perhaps a blown fuse. After identifying and checking the relevant fuse in your vehicle, you might need to replace it.

Your vehicle’s manual should provide instructions on how to do this. If the problem persists, it could be because of a problem with the circuit board, and you may need professional help.

Recalls for Chevy Cars with Touchscreen Issues

There have been no official recalls for Chevy cars due to touchscreen issues. However, there is a class-action lawsuit against GM alleging that the infotainment systems in certain 2019 and 2020 model-year GM vehicles are defective and prone to various problems.

The lawsuit seeks class-action status and damages for the plaintiffs and other affected GM owners.

If you are experiencing touchscreen issues in your Chevy car, contact your dealer or Chevrolet customer service. You can also file a complaint with the NHTSA.

How to Replace a Chevy Silverado Touch Screen

Replacing the touchscreen on your Chevy Silverado is a more advanced solution for persistent touchscreen issues.

If you decide to replace your touch screen, remember it’s a sensitive piece of hardware, so consider getting professional help to avoid causing more damage. The cost to repair a Chevy touchscreen can vary greatly, depending on the model and the extent of the issue.

How to Deal with a Chevy Silverado Screen Black Issue

If you’re dealing with a Chevy Silverado screen black issue, I recommend first checking the brightness settings.

If that’s not the problem, then troubleshooting methods like checking the fuse, resetting the system, or even updating the software might work. However, if the screen remains black, it could be a more serious issue, like a failed HMI module or a problem with the display circuit board, requiring professional repair.

Facing these touch screen problems can be frustrating, but remember, you’re not alone. Reach out to your local Chevy dealership or a trusted mechanic to address any issues you can’t resolve.

Costs and Considerations for Chevy Silverado Touch Screen Repair

If you’re grappling with the question, “Why is my Chevy car touch screen not responding?”, you might also wonder about the potential costs and considerations when it comes to fixing this issue.

It’s crucial to understand the expenses involved, potential warranties and recalls that could impact the process and costs.

How Much Does it Cost to Repair a Chevy Touch Screen?

The cost of repairing a Chevy touch screen can vary significantly depending on the nature of the problem and the required solution.

For instance, if the issue lies with a simple software glitch, a software update could be all you need. This solution could be free if you perform the update yourself.

On the other hand, if the issue involves a hardware failure like a failed HMI module or a problem with the circuit board, costs can escalate. 

According to RepairPal, the estimated cost to repair a Chevy touchscreen can range from $200 to $1,500, with an average cost of $658.

Bear in mind that these figures are estimations, and the actual cost might differ. It’s always wise to consult with a professional mechanic or your local dealership for a more accurate quote.

When Should You Consider Replacing the Chevy Silverado Touch Screen?

Deciding when to replace your Chevy Silverado touchscreen requires a careful cost-benefit analysis.

If your touch screen is frequently freezing and unresponsive, and the cost of continuous repairs is mounting, it might be time to consider a replacement. Here are a few signs that you may need to replace your touch screen:

  • The screen frequently freezes or becomes unresponsive.
  • Persistent glitches that aren’t resolved with software updates.
  • The touch screen won’t turn on, even after checking and replacing the fuse.
  • The screen is physically damaged, cracked, or unresponsive to touch.

Remember, replacing your touch screen can be costly and should be considered a last resort after troubleshooting and fixing efforts have failed.

Also, always consult with a professional before making such decisions to ensure you make the best choice for your vehicle’s functionality and your wallet.

Further Reading About Car radio Screen Issues

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How Do I Reset My Chevy Touch Screen?

When faced with technical issues, one of the first steps that most users resort to is resetting the device. If you’re wondering how to reset your Chevy touch screen, the process is rather straightforward and involves a few simple steps.

What Are the Most Common Tesla Screen Issues?

Even the most innovative technology like in Tesla isn’t immune to issues. There’s a range of common Tesla screen issues that users frequently report. These range from unresponsive touch controls to random system reboots.

By becoming familiar with these issues, you can troubleshoot them more effectively, ensuring a smooth driving experience.


The topic of “Why is my Chevy Silverado touch screen not working?” is one that many Chevy owners find themselves dealing with. And as we’ve discussed, the reasons can range from a blown fuse, or a software glitch to a hardware failure.

Regardless of the cause, promptly addressing Chevy Silverado touchscreen problems is essential for enjoying your vehicle’s full features and ensuring safety while driving.

Getting to the root of the problem might require some detective work, whether it’s identifying a simple issue like resetting the screen when it’s frozen or needing more complex solutions, like a circuit board repair.

Keep in mind the importance of regular software updates to keep your Silverado Infotainment system running smoothly and reduce the likelihood of software-related glitches.

Also, don’t overlook the value of the basics like checking if a fuse is blown or if the screen needs cleaning. It’s always best to start with the simplest solutions before moving on to more complex troubleshooting. If you’re uncertain, always consult with a professional or your local dealership.