Why Is Kia Touch Screen Not Working?




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Modern Kia vehicles are equipped with an impressive array of high-tech features, one of the most prominent being the touchscreen infotainment system. They are like your friendly, tech-savvy co-driver, making every ride a pleasure.

But what happens when the Kia touchscreen stops working, and what causes this? Let’s find out below.

Malfunctioning Kia touch screen may be caused by a software glitch, connection issues, or faulty hardware, including a damaged screen or display.

Key Takeaways
Common hardware-related issues include a black or blank screen, unresponsiveness, or flickering. These might require professional repairs or replacements.
The cost of replacing a Kia touch screen can vary depending on factors like the car model and the extent of the damage. The process typically involves removing the old screen and wiring the new one.
Kia’s warranty may cover touchscreen repairs, but this depends on the specific terms of your warranty agreement. Always check this before seeking repairs.
While some troubleshooting and fixes can be done on your own, it’s important to seek professional help when necessary. The time to fix a Kia touchscreen varies, but professionals can often diagnose and resolve the issue more quickly and effectively.

Don’t let a malfunctioning car radio display spoil your journey. Find out how to fix this common problem in our article Why Is Car Radio Display Not Working.

Introduction to Common Kia Touch Screen Problems

Let’s discuss some common problems Kia owners face with their touch screens.

It’s not uncommon to encounter a blank or black screen, an unresponsive touch screen, or a screen that won’t turn on at all. Sometimes, your Kia screen may not display properly, or it could be continuously flickering, causing a lot of frustration.

Some issues might be specific to a model, like the Kia Sportage display screen not working, while others may be more universal. It’s important to remember that these problems are usually the symptom, not the cause. 

The actual reason could be software glitches, hardware failures, or something else entirely. Sometimes, a simple software update or factory reset can fix the issue, while other times, you might need to delve deeper into troubleshooting.

damaged kia car screen does not work

While it can be daunting to face such issues, especially if you’re not a tech wizard, there are always solutions at hand. After all, problems exist so we can find ways to overcome them. So, whether you can fix the issue yourself or need to take your car to a professional, don’t despair.

Understanding the Reasons Behind Kia Touch Screen Issues

General Reasons for Kia Touch Screen Not Working

Software Glitches

Like any sophisticated technology, Kia’s touch screen systems are run by software. And just as our smartphones or computers sometimes behave weirdly due to software glitches, Kia touch screens are no exception.

These glitches can cause various problems like the screen becoming unresponsive, blank, or even black.

For instance, let’s consider a typical issue: your Kia screen won’t turn on. One possible reason could be a software hiccup causing the system to freeze or even crash. A temporary fix might be to reboot the system or perform a factory reset, although this could erase some personalized settings.

I’ve seen instances where a software update fixed the issue and restored the touch screen to its full functionality. The relief when the touch screen springs back to life is truly immense!

Hardware Failures

The other major cause for Kia touch screen problems could be hardware failures. If your touchscreen isn’t working at all, the underlying cause could be a hardware problem.

Here, the ‘fix’ part becomes a bit tricky as you might need to replace certain components, or even the entire touch screen in severe cases.

Imagine getting ready for a drive with your favorite playlist lined up, only to find your Kia Seltos screen unresponsive. You touch, you tap, you swipe, but no response. One of the culprits could be a hardware failure. 

This situation might demand more technical knowledge or professional help to resolve, and yes, the costs could add up.

Specific Issues with Different Kia Models

Every Kia model is unique, and so are the problems they might face. Let’s delve into some specific issues with different models.

Kia Forte Touch Screen Issues

With the Kia Forte, users have often reported their stereo screen not displaying properly or becoming completely unresponsive. It’s like the car’s stereo just refuses to work.

Sometimes, it’s an issue with the software, but it could also be due to wiring issues or faulty hardware components.

Kia Sorento Touch Screen Problems

For Kia Sorento owners, common issues can range from the screen not turning off to persistent screen flickering.

I’ve had a friend whose Kia Sorento display screen stopped working, leaving him in a lurch during a long drive. This required a comprehensive troubleshooting process to identify the root cause.

Kia Sportage Display Screen Challenges

Kia Sportage comes with a beautiful touch screen that can face challenges like suddenly going blank or becoming unresponsive.

If you’ve ever been in a situation where your Kia Sportage display screen is not working, you’d know the frustration. The culprit here could be a software glitch or a more deep-seated hardware issue.

Kia Niro Display Concerns

Kia Niro is an eco-friendly, hybrid model, but its touch screen can also face issues, like the screen freezing or not displaying properly. These Kia Niro display problems might require a software update or even a component replacement in severe cases.

Kia Telluride Touch Screen Anomalies

The Kia Telluride, being a relatively new model, has a fairly advanced touch screen system.

But anomalies do occur, like the screen going black or not responding to touch. These might be due to software bugs or, in some cases, faulty hardware.

Kia Optima Display Screen Troubles

Kia Optima owners have often faced troubles with their touch screen system, ranging from unresponsiveness to constant flickering. These issues can turn your otherwise enjoyable ride into a tedious one.

Understanding the reasons behind these Kia touchscreen issues is the first step to resolving them. Whether it’s a software glitch or hardware failure, once you’ve identified the issue, there is always a way to fix it.

Troubleshooting Kia Touch Screen Issues

The world of technology can be challenging, and it’s even more daunting when it involves the touch screen of your beloved Kia. When the screen stops working, it feels like the car has lost its voice.

But don’t fret because we’re about to dive into some simple fixes and advanced troubleshooting techniques that can help you get your Kia touchscreen back on track.

Simple Fixes for Kia Touch Screen Problems

Performing a Factory Reset

The first fix I usually recommend when troubleshooting Kia touch screen problems is a factory reset. A factory reset can often solve software glitches by returning your system to its original settings.

To perform a factory reset, navigate to the settings menu on your Kia’s infotainment system, find the option for a factory or hard reset, and follow the prompts. Remember, this process will erase your personalized settings and you’ll need to re-enter them.

Checking for Loose Wires

Another simple yet often overlooked fix involves checking for loose wires. A loose connection could be the reason your Kia screen won’t display. Open up the head unit carefully (you may need to refer to your Kia manual or a trusted YouTube tutorial for this) and check for any loose or disconnected wires. If you find any, reconnect them.

But remember, you should only attempt this if you’re comfortable with tinkering with car electronics. If not, it’s best to consult a professional.

Advanced Troubleshooting Techniques

For those who are a bit more tech-savvy, or if the simple fixes don’t work, you can venture into more advanced troubleshooting techniques.

Kia Screen Won’t Turn On

If your Kia screen doesn’t turn on, you may want to check the fuse box. A blown fuse could be the culprit here. Again, refer to your car’s manual to locate the correct fuse. If it’s blown, replacing it might just do the trick.

Kia Screen Blank or Black

If your Kia screen is blank or black, try a reset of the infotainment system. This can be done by pressing and holding down the power button for around 10-15 seconds.

If this doesn’t work, the issue might be with the backlight of the screen, in which case, professional help is advised.

Kia Screen Frozen or Unresponsive

When your Kia screen is frozen or unresponsive, a soft reboot might be your solution. A soft reboot involves turning off your vehicle, waiting for a few minutes, and then restarting it. This can often reset the system and fix any temporary software glitches.

Kia Screen Flickering

Flickering screens can be incredibly distracting, especially when you’re driving. If your Kia screen is flickering, it might be due to a failing graphics processor or issues with the display. This is a bit more complex and would likely need professional attention.

Addressing Software-Related Issues

If your Kia’s touchscreen problems are still not resolved, don’t despair. You may be dealing with software-related issues that could be fixed with a few extra steps. Let’s look at Kia UVO software update fixes, resetting the touch screen, and solutions for Kia infotainment system problems.

Kia UVO Touch Screen Software Update Fixes

Updating your UVO system can be done via a USB drive with the update files on it. Visit the official Kia website to find the latest updates for your model. Download the files, copy them onto a USB drive, and follow the on-screen instructions on your car’s infotainment system to update the software.

Always keep your vehicle turned on during the update process to prevent interruptions. In my experience, many updates have been quite a game-changer.

How to Reset Kia Touch Screen

Even in the world of high-tech cars, sometimes, a simple reset is all you need. If your Kia touchscreen has stopped working, a reset can often work wonders.

You’ve already learned about performing a factory reset. Here, I’m talking about a ‘soft’ reset.

If your screen is unresponsive, try holding down the power button for a few seconds to reboot the system. This won’t erase any settings, but it will restart the infotainment system, often resolving minor software glitches.

Remember, it’s just like restarting your computer – simple yet remarkably effective.

Kia Infotainment System Problems and Fixes

Kia infotainment systems are sophisticated, but they’re not immune to problems. For instance, a common issue could be the Kia screen not turning off, even after the car is locked. To resolve this, you can try disconnecting the car’s battery for a few minutes and then reconnecting it.

If your Kia infotainment system is not working, it could be due to outdated software. Regular updates, as mentioned earlier, can help prevent many of these issues.

In cases where the screen is blank or black, it could be a problem with the display hardware, and professional help may be needed. However, before rushing to the service center, do perform a system reboot and see if the problem persists.

Dealing With Hardware-Related Issues

As we all know, even the most reliable technology can falter sometimes. Now, if software fixes aren’t working and your Kia touchscreen isn’t responding, it’s time we turn our focus to possible hardware-related issues.

From exploring common issues with the Kia Seltos screen to understanding the costs of replacing a Kia touchscreen and what the warranty covers, we’ll get down to the bottom of it all.

Kia Seltos Screen: Common Issues and Solutions

Every model has its quirks, and the Kia Seltos is no different. Some owners have reported Kia Seltos screen problems, such as the touchscreen being unresponsive or the screen not displaying anything. 

Here are some potential solutions:

#1. Factory Reset: As mentioned before, it’s your go-to solution to most problems. Even with the Seltos, I’d recommend trying a factory reset first before diving into more serious troubleshooting steps.

#2. Wire Check: A loose or damaged wire could be the reason for the Seltos screen not working. Inspect the wiring connecting the screen to the car’s main system, and ensure everything’s properly connected.

#3. Visit a Kia Dealer: If you’re still struggling, it’s probably best to let the professionals handle it. Your local Kia dealer can diagnose and fix any hardware-related issues.

Cost to Replace a Kia Touch Screen

At this point, you may be asking, “How much does it cost to replace a Kia touch screen?” Well, it’s not a straightforward answer, as it depends on various factors, which I’ll dive into next.

The cost can vary depending on the specific Kia model, the extent of damage, labor charges, and whether any additional parts need replacement.

On average, expect to pay anywhere between $300 to $700 for parts alone. Adding in labor costs, which can vary from $200 to $400, your total bill could be anywhere from $600 to $1,000.

In the case of high-end models like the Kia Telluride, the replacement cost could be on the higher end.

The Actual Replacement Process

Replacing the touch screen is not a DIY job unless you’re mechanically inclined.

You need to remove the dash, disconnect wires, replace the screen, and reassemble everything. The process can take anywhere from an hour to several, depending on the complexity.

Trust me, as someone who has seen the inside of many car dashboards, it’s better to leave it for professionals.

Kia Warranty Coverage for Touch Screen Repairs

Many Kia owners wonder if the Kia warranty covers the repair of touch screens, and the good news is, yes, it typically does, as long as it falls within the warranty period and conditions. Kia’s basic warranty coverage is 5 years or 60,000 miles, whichever comes first.

However, this warranty doesn’t cover damage due to accidents, misuse, or improper maintenance. So, if your touch screen stopped working because you spilled your coffee on it, you might have to bear the replacement cost.

DIY Repairs and Professional Help

When it comes to repairing your Kia’s touch screen, there’s often a fine line between what you can fix yourself and when it’s time to call in the pros.

As an automobile enthusiast myself, I know the thrill of diagnosing and solving a car problem, but I also understand the importance of knowing my limits.

Can You Fix Kia Touch Screen Issues Yourself?

The answer is it depends. For instance, software-related issues, such as a Kia screen that’s frozen or unresponsive, can often be fixed by car owners themselves.

Simple solutions like factory resetting or resetting the infotainment system can solve many problems without requiring a trip to the dealership.

For example, if you’re facing a problem with the Kia UVO touch screen not working, try rebooting the system. Sometimes, all it needs is a good reset to get it going again. 

However, remember that these are general fixes and may not work for specific problems or certain models. For instance, if your Kia Niro display is not working, it might be due to a more complex issue that requires a professional’s touch.

When to Seek Professional Help

While you can perform some troubleshooting steps at home, there are times when professional help is necessary. For example, if your Kia screen won’t turn on, won’t display, or is black despite trying all the DIY fixes ad resets, it’s time to call the experts.

If you ask me, some of the signs that it’s time to seek professional help include:

  • The Kia touchscreen stopped working despite multiple reset attempts
  • You’re not comfortable performing the recommended steps
  • The screen is physically damaged or the problem persists after troubleshooting.

Remember, every car and driver is unique. Just because your neighbor fixed their Kia Sportage touch screen not working issue themselves doesn’t mean you have to as well. It’s okay to ask for help!

How Long Does it Take to Fix a Kia Touch Screen

The length of repair can vary based on the issue at hand. For minor problems or software glitches, the fix could be as quick as a few minutes. 

More complex issues, like replacing the touch screen, could take a few hours to a day, depending on the availability of parts and the technician’s schedule.

Further Reading About Car Screen Issues

If you like this post, there are a few more related to this topic that you may find interesting. If you do, click the link below and enjoy another article.

Why Is JVC Car Stereo Touchscreen Not Working?

Owners of JVC car stereos may sometimes find their JVC car stereo touch screen not working. The problem could arise from calibration errors, touch sensor issues, or even hardware failure.

Why Is Mazda Car Screen Not Working?

Finding that your Mazda car screen is not working can be troublesome. It can stem from software issues or electrical system malfunctions. It may even be due to a damaged screen.


Driving your Kia, whether it’s a Sorento, Sportage, or Niro, should be a joy, not a source of frustration. The touch screen is a vital part of your driving experience, controlling aspects like navigation, music, and vehicle settings.

That’s why when the Kia touchscreen stops working, it can feel like your driving experience is thrown off balance. Having personally faced similar touchscreen problems in my car, I understand how disconcerting this can be.

However, it’s important to remember that many issues, be it a blank screen, a flickering display, or an unresponsive touch panel, can be resolved. From my experience, patience and a methodical approach can save you a lot of headaches.

To sum up:

  • Identify whether the problem is software-related or hardware-related. Sometimes, a simple system reboot or factory reset can get your Kia touchscreen working again.
  • In situations where a screen is black or won’t turn on despite your best efforts, you may need a professional touch. Don’t hesitate to bring your car to a certified technician or dealer.
  • Remember that replacing the touch screen can be costly. Make sure to check your Kia warranty, as it may cover the repair for the touch screen.
  • If you’re comfortable with it, you can take many troubleshooting steps on your own. But remember, don’t feel pressured to fix everything yourself.