Why Is Smart Car Touch Screen Not Working?




As an affiliate, ImproveCarAudio get small commissions for purchases made through links on this website from Amazon and other third parties.

As a car enthusiast, there’s nothing quite like the magic of touchscreen technology in our vehicles. However, when the Smart Car touch screen problems arise, it’s like a magic show gone wrong.

Why is the Smart Car touch screen not working? I’ve heard this question more times than I can count, and I’ve been there myself, so let’s delve into this conundrum together.

The touch screen on a smart car may not work due to loose or faulty connections, software glitch, physical damage, a malfunctioning touch screen, or unresponsive touch sensors.

Key Takeaways
Resetting the Smart Car touch screen and updating the system’s software are potential solutions to most touch screen problems.
The cost to repair a Smart Car touch screen can vary based on the nature of the issue and whether or not the screen needs replacement.
Regular software updates and touchscreen maintenance are preventative measures that can help prevent touchscreen malfunctioning.

Having trouble with your car radio display? It can be a common but frustrating issue. Explore the possible causes and solutions in our detailed guide on Why Is Car Radio Display Not Working.

Why is Smart Car Touch Screen Not Working?

If you’re a Smart Car owner, you’ve probably experienced various issues with your touch screen. There’s nothing quite like the frustration of a blank or unresponsive touch screen, especially when you’re on the go. 

But remember, every problem has a solution. Let’s take a closer look at the common problems and potential reasons behind them.

smart car touch screen does not work

Smart Car Screen Black

Imagine you hop into your Smart Car, ready for the journey ahead, but the screen stays blank. A black screen can be a result of several reasons:

#1. Software Glitches: This is the most common culprit. I’ve seen this happen in several Smart Cars, and rebooting the stereo system often solves the problem.

#2. Power Issues: A faulty connection or an issue with the fuse could also be causing this issue.

#3. Hardware Issues: A problem with the screen’s backlight or the infotainment system could cause a black screen.

Smart Car Screen Frozen

A frozen touchscreen is another common issue with Smart Cars. I remember once my screen froze right in the middle of a long road trip. Talk about bad timing! The probable causes include:

#1. Overloaded Processor: Too many applications running at the same time can overburden the system, causing it to freeze.

#2. Software Bugs: As with other problems, bugs in the software could be causing the freeze.

Smart Car Screen Unresponsive

Nothing is more frustrating than a touch screen that doesn’t respond to your touch. Causes could include:

#1. Touch Sensor Issues: The touch sensor could be malfunctioning or have stopped working altogether.

#2. Calibration Problems: The screen might not be properly calibrated, causing it to not register your touches correctly.

Smart Car Screen Won’t Turn On

If the screen won’t turn on at all, it could be due to:

#1. Power Supply Issues: The screen might not be getting enough power to turn on.

#2. Hardware Failure: A serious hardware failure could also be the reason.

Smart Car Screen Flickering

Finally, a flickering screen can be incredibly annoying. The causes can be:

#1. Software Glitches: Software bugs could cause the display to flicker.

#2. Display Hardware Issues: Problems with the screen hardware could also cause this issue.

By understanding these common Smart Car touch screen problems, you can better address and even prevent them in the future. From the Smart Fortwo to the Smart Forfour and the Smart Roadster, no model is immune to these issues.

Specific Smart Car Models and Their Touch Screen Issues

Smart Car models are not created equal, each with its own set of quirks and features. It’s therefore important to recognize that each model may experience its unique set of Smart Car touch screen problems.

Let’s delve into the common model-specific issues you might encounter.

Smart Fortwo Touch Screen Not Working

The compact and efficient Smart Fortwo model is a beloved city car. Yet, like any tech-infused vehicle, it has its fair share of touch screen issues. 

The complaints often revolve around the Smart Car infotainment system not working. From personal experience with my friend’s Fortwo, these issues range from the touch screen being unresponsive to it going black or completely blank.

Resolving these problems involves:

#1. Resetting the touch screen: Sometimes, a simple system reset can bring the touch screen back to life.

#2. Checking for software updates: If your Smart Fortwo touch screen is not working due to software bugs, updating to the latest software version can usually resolve these problems.

#3. If you’re up for it, replacing the touch screen yourself: I’d advise caution here as this may void your warranty, and remember to consult with a professional before attempting major repairs yourself.

Smart Forfour Touch Screen Not Working

Moving on to the Smart Forfour, this model, being a bit larger than the Fortwo, offers more space, but with it comes its own set of touch screen problems. I remember a long drive in my cousin’s Forfour where we had to contend with a frozen touch screen.

Solving these issues can be a bit of a process, but here’s what has worked for many:

#1. Trying a system reboot: The classic “turn it off and turn it back on” technique can be surprisingly effective.

#2. Opting for professional repair: If the touch screen won’t turn on or display anything, it’s time to call in the pros.

Smart Roadster Touch Screen Not Working

Smart Roadster adds some sporty flair to the Smart Car lineup, but don’t let that distract you from the fact that it too can suffer from touchscreen issues.

From flickering screens to complete unresponsiveness, the Roadster is no stranger to such problems.

Here are a few ways to tackle these issues:

#1. Performing a system reset: Like other models, this fixes many touch screen problems.

#2. Opting for a software update: In many cases, a software update will fix the Smart Car touch screen issue.

#3. Considering professional repair or replacement: I know I am repeating this, but if simple fixes don’t work, it might be time to consider a repair or even a replacement.

How to Fix Smart Car Touch Screen Issues

When your Smart Car’s touchscreen malfunctions, it can be a frustrating experience. But fear not, as someone who has had a fair share of car touch screen problems, I can confidently say there’s often a fix available. Let’s dive into some potential solutions.

Reset the Smart Car Touch Screen

One simple solution to a variety of issues is to reset the Smart Car touch screen. Here’s a step-by-step guide based on my own experience:

#1. Locate the power button of the infotainment system and press and hold it for about 10 seconds. This should initiate the reboot process.

#2. Once the system restarts, check to see if the touch screen is working.

Can I Replace the Smart Car Touch Screen Myself?

While you might be tempted to replace the touch screen yourself to save on costs, it’s important to note that this can be a complex process and may even void your warranty.

The cost of repairing a Smart Car touch screen can vary, but professional help is generally recommended. However, if you’re experienced with car electronics and are confident in your abilities, it’s feasible. Just remember to:

  • Disconnect the battery before starting.
  • Follow all safety precautions and use the correct tools.
  • Take your time to avoid damaging any components.

Trust me on this one. I’ve seen many do-it-yourself attempts go awry. So, if you’re not completely confident, it’s best to seek professional help.

Will a Software Update Fix Smart Car Touch Screen Issue?

In some cases, a software update can indeed fix Smart Car touch screen issues. If you suspect that your Smart Car screen isn’t working due to a software bug, updating the system could be the solution. Here’s how to do it:

#1. Visit the official Smart Car website and navigate to the software update section.

#2. Enter your vehicle’s details to find the correct update.

#3. Download the update onto a USB drive.

#4. Plug the USB drive into your car and follow the on-screen instructions to update the software.

Remember, though, not all issues are software related. And a software update won’t help if it’s a hardware problem.

Economic Considerations in Smart Car Touch Screen Repair

Let’s face it, when your Smart Car touch screen isn’t working, it’s not just a matter of inconvenience. It can also hit your wallet. As someone who’s been there, let me guide you through some economic considerations when dealing with these issues.

How Much Does it Cost to Repair a Smart Car Touch Screen?

Repairing a Smart Car touch screen can be a costly affair, especially if it’s a hardware problem. Depending on the extent of the damage and the model of your car, the costs can vary. On average, you might be looking at:

#1. Diagnostic fees: These can range from $100 to $200. Mechanics use specialized tools to pinpoint the problem, which is especially helpful if it’s not immediately apparent why the Smart Car touch screen is not working.

#2. Parts: A replacement touch screen can cost anywhere between $300 to $800, again depending on the specific model.

#3. Labor: Mechanics charge for their time, and this could add another $100 to $200 to your bill.

Remember, these are rough estimates, and the actual cost can be higher or lower. As an aside, I’ve often found it worthwhile to compare quotes from different repair shops to make sure I’m getting a fair price.

Preventative Measures for Smart Car Touch Screen Malfunctioning

In the age of modern technology, prevention is often better than cure. So, let’s discuss a few preventative measures to avoid facing Smart Car touch screen problems in the first place.

Regular Software Updates

As strange as it may sound, your Smart Car’s touch screen is similar to your smartphone or computer in many ways. And just like those devices, it needs regular software updates.

Manufacturers often release updates to fix bugs, enhance performance, and even add new features. Regular updates could be the difference between a smooth-running infotainment system and one that’s constantly causing headaches.

Regular Screen Maintenance

Aside from the digital aspect, don’t overlook the physical part. A few simple practices can help maintain the touch screen’s condition and prevent it from malfunctioning.

#1. Cleaning: Believe it or not, a dirty screen can cause touch sensitivity issues. Regular cleaning with a microfiber cloth can help avoid this.

Be sure to turn off the screen while cleaning to see the dirt and smudges more clearly. And, as a note from personal experience, avoid using harsh chemicals that could damage the screen.

#2. Avoiding scratches: Sharp objects can easily scratch the touch screen, impairing visibility and responsiveness. Keep sharp objects away and consider using a screen protector.

#3. Protecting from extreme temperatures: Extreme heat and cold can damage electronic devices, including your Smart Car touch screen. If possible, park your car in a garage or shaded area on hot days and a covered spot during winter months.

Further Reading About Car Screen Issues

If you like this post, there are a few more related to this topic that you may find interesting. If you do, click the link below and enjoy another article.

Why Is Infiniti Car Screen Not Working?

Similarly, if you’re an Infiniti car owner, you might face a situation where the Infiniti car screen is not working. This can result in the inability to control certain in-car functionalities. The cause could be software-related or malfunctioning the vehicle’s electrical system.

Why Is JVC Car Stereo Touch Screen Not Working?

Owners of JVC car stereos may sometimes find their JVC car stereo touch screen not working. The problem could arise from calibration errors, touch sensor issues, or hardware failure.


While Smart Car touch screen issues can be varied and frustrating, from frozen screens to black displays, it’s reassuring to know that there are ways to tackle these problems.

Simple actions like resetting the Smart Car touch screen or regular software updates can make a world of difference in maintaining the functionality of our touch screens.

Financial considerations are crucial too, from understanding the cost to repair a Smart Car touch screen to knowing the details of warranties provided by manufacturers. It’s always best to be prepared and informed about these aspects. Trust me, your future self will thank you for it.

But let’s not wait for problems to occur. Regular maintenance and preventative measures can help keep those touchscreen problems at bay. As someone who’s always loved the mantra that prevention is better than cure, this approach appeals to me a lot.